How sea789 collects, uses, protects, and handles your personal information
Your Privacy Matters: At sea789, protecting your personal information is a fundamental priority. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your information. By using sea789 services, you acknowledge and consent to the data practices described in this policy.
This Privacy Policy applies to all personal information collected by sea789 through our website (sea789.cam), mobile applications, customer support channels, and any other platforms through which we deliver our online gaming services to Indonesian players. We are committed to handling your personal data responsibly, transparently, and in compliance with international data protection standards.
sea789 operates as an online gaming platform offering casino games, sports betting (including BRI Liga 1 and international football leagues), togel (traditional Indonesian lottery), sabung ayam (online cockfighting streams), and related entertainment services. To provide these services securely and efficiently, we must collect and process certain personal information from our users.
sea789 collects several categories of personal information necessary to operate our platform, verify your identity, process transactions, and deliver personalized gaming experiences. The information we collect includes:
When you register an account with sea789, we collect the following information that you provide voluntarily:
When you access and use sea789 services, we automatically collect certain technical information:
In limited circumstances, sea789 may receive information about you from third-party sources:
sea789 uses the collected information for the following legitimate business purposes:
sea789 implements comprehensive security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:
Financial transactions are processed through secure payment gateways provided by licensed Indonesian banks and e-wallet providers. sea789 does not store your complete bank account numbers or credit card details on our servers. Payment information is tokenized and processed through PCI DSS-compliant third-party processors.
Your Responsibility: While we implement robust security measures, you also play a crucial role in protecting your account. Never share your password, enable two-factor authentication when available, log out after each session on shared devices, and report suspicious activity immediately.
sea789 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including payment processing (banks and e-wallet providers), identity verification, customer support tools, analytics services, and cloud hosting. These providers have access to personal information only to perform specific tasks and are contractually obligated to maintain confidentiality and security.
When you play games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or Spribe, basic session data (user ID, bet amounts, game results) is shared with these suppliers to operate the games and maintain records. These providers are bound by their own privacy policies and data protection agreements with sea789.
We may disclose your information when required by law, court order, subpoena, or government authority request. This includes compliance with anti-money laundering investigations, tax reporting obligations, and law enforcement inquiries related to fraud or illegal activity.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent website notice before your information becomes subject to a different privacy policy.
We may share your information with third parties when you have provided explicit consent for such sharing, such as participating in partner promotions or referring friends to sea789.
You have the following rights regarding your personal information held by sea789:
You have the right to request a copy of the personal information we hold about you. You may also request that we provide this information in a structured, commonly used, machine-readable format for transfer to another service provider (data portability).
You can update most account information directly through your account settings dashboard. For information you cannot update yourself (such as identity verification documents), contact customer support to request corrections.
You may request deletion of your personal information, subject to our legal obligations to retain certain records for regulatory compliance, fraud prevention, and dispute resolution. Account closure requests will result in anonymization of your data after required retention periods expire.
You have the right to restrict or object to certain types of data processing, such as marketing communications. You can unsubscribe from promotional emails using the opt-out link in each message or by adjusting your communication preferences in your account settings.
To exercise any of these rights, contact sea789 customer support via email at [email protected] (displayed as plain text for reference; contact access via your account dashboard) or live chat. We will respond to verified requests within 30 days.
sea789 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. Cookies are small text files stored on your device by your web browser.
Most web browsers allow you to control cookies through settings. You can block cookies entirely, delete existing cookies, or receive notifications before cookies are set. Note that disabling certain cookies may limit your ability to use some features of sea789.
sea789 retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Retention periods vary by data type:
After retention periods expire, personal data is securely deleted or anonymized such that it can no longer identify you.
While sea789 primarily serves Indonesian players, some of our service providers and game suppliers may be located outside Indonesia. When we transfer personal data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms to maintain the security and confidentiality of your information.
sea789 services are strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided information to sea789 should contact us immediately.
sea789 reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. Material changes will be communicated via email to your registered address and prominently displayed on our website for at least 30 days before taking effect. Your continued use of sea789 services after notification of changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact sea789 through the following channels:
We aim to respond to all privacy-related inquiries within 30 days of receipt.
Your Consent: By creating an account and using sea789 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, you must not use our services.
All personal and financial data is protected with 256-bit SSL encryption, the same security standard used by major Indonesian banks.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with sea789.
Access, correct, delete, or export your personal data anytime. We respect your privacy rights and respond to requests within 30 days.
Only authorized sea789 personnel can access your data, and only when necessary to provide service or comply with legal obligations.
Clear data retention policies with defined timelines. Information is securely deleted or anonymized once no longer needed.
Strict 21+ enforcement through government-issued ID verification protects minors and ensures responsible gaming compliance.
Our customer support team is available 24/7 to answer questions about how we handle your data. You can also review our Terms & Conditions or explore our FAQ.